Privacy Policy & Security Policy

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The Freedom of Information (State of Selangor) Enactment 2011 was enacted with the objective to enhance the disclosure of information in the public interest and to provide opportunities for every individual to access information made by State Government Departments through applications submitted to the relevant Departments. This enactment was gazetted on 25 August 2011 and came into force on 5 March 2013 with the consent of DYMM Sultan of Selangor. Also in force on the same date are two (2) subsidiary laws made by the State Authority in support of the provisions of this Enactment, namely the Freedom of Information (State of Selangor) (Access to Information) Regulations 2012 and the Agency Rules State Information (State of Selangor) 2012.

Any member of the public and external organizations who wish to obtain any information from any State Government Department can do so by complying with the following procedures:-

Fill in and complete the Application Form for Information as attached below;
Submit the completed Application Form to Obtain Information by hand to the relevant Department together with a payment of RM12.00 (Ringgit Malaysia: Twelve Only) which is RM 2 for the application fee and RM10 for the non-refundable processing fee deposit;
The Information Officer appointed for each Department (as per the List of Information Officers below) will process the application submitted and will provide feedback to the application within 30 days from the date of acknowledgment of receipt of application for normal application or within seven (7) days from the date of acknowledgment of receipt of the application if the application involves the life or liberty of the individual; and
If the application is approved, the applicant must pay the remaining processing fee (if necessary) and will receive access to the information requested in accordance with the appropriate means of access; and
If the application is rejected, the applicant can submit an appeal to the State Information Agency within 21 days from the date of receipt of the decision.

(Please refer to the Guidelines for the Implementation of the Freedom of Information (State of Selangor) Enactment 2011 as attached below for more information)

If you need any information or assistance on this matter, please contact the officer at the Corporate Unit, Selangor Water Management Authority (LUAS) 03-55111800 Ext 1314 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it..

• Enakmen Kebebasan Maklumat Negeri Selangor 2011
• Garis Panduan Pelaksanaan Enakmen Kebebasan Maklumat Negeri Selangor 2011
• Kaedah-kaedah Badan Maklumat Negeri (Negeri Selangor) 2012
• Borang A [Peraturan 3] Permohonan Untuk Akses Kepada Maklumat
• Penetapan Tarikh Permulaan Kuatkuasa
• Senarai Pegawai-pegawai Maklumat Di Bawah Seksyen 3 Enakmen Kebebasan Maklumat (Negeri Selangor) 2011

Thank you for browsing the Selangor Water Management Authority (LUAS) Portal. If you access this Portal, it is an acknowledgment and agreement that you are bound by the stipulated terms. If you do not agree, please do not browse this Website.

General

These terms will supersede any previous terms you accept or access through this Portal. Your subsequent use and / or access to this service will be deemed acceptance of these terms. You further agree and accept that your continued access to and use of the terms (as amended or modified from time to time) will be deemed your acceptance of any changes, modifications, cancellations or additions to these terms.

All rights reserved

This portal is the Official Portal of the Selangor Water Management Authority (LUAS)
The copyright of the Official Portal of the Selangor Water Management Authority (LUAS) and its contents which include the information, text and arrangement as well as its materials is the capacity of the Selangor State Government unless otherwise stated.

Content Use Restrictions

No part of this Portal may be altered, copied, distributed, retransmitted, published, displayed, published, licensed, transferred, sold or managed for commercial purposes in any form whatsoever without the express prior written permission of the Water Management Board. Selangor (LUAS) to use any part of the content in this Portal, users must obtain written permission stating the content used, purpose of treatment, time period and quantity of users. LUAS has the absolute right not to grant permission without any reason; and/or if the information provided by the user is insufficient. Modification of any content or use of the content for any purpose constitutes a WIDE misuse of intellectual property. The graphics and images on this Portal are protected and may not be reproduced or treated without any written permission from LUAS.

Web Translation Facility

DISCLAIMER: Please note that the page that will be displayed later after translation has been automatically translated by a computer. The probability for the content to differ from the actual meaning is inevitable. We will not be responsible for any damage or misinformation that may occur from the translated content. Official content only on the original website in Bahasa Malaysia and English.

Disclaimer of Rights and Responsibilities

The content of this Portal is provided as a policy without warranty. The terms and conditions of use of this Portal are managed and coordinated in the legal agreement of LUAS will not provide any legal guarantee if:-
Use of or inability to use this service;
Cost of procurement of replacement goods and services following the purchase of any goods, data, information or services or messages received or transactions made through or from this Portal;
LUAS shall not be liable for any loss or damage of any kind either directly or indirectly in the use of the content of this Portal, including but not limited to loss in the form of loss of profit, trust or other intangible loss from the content of this Portal.

Access Rights

LUAS reserves the right to restrict access to this Portal to certain persons or restrict access from certain internet addresses to this Portal, at any time, without any cause or reason and so on.

Links from this Portal to other Portals

This Portal contains links to other Portals not owned and maintained by LUAS. LUAS will not be responsible for any content on the external Portal and will not amend any damage or loss of access to the external Portal. Access to such external Portals is at your own risk. This External Link Site is provided for the convenience of the public. There are no circumstances under which LUAS reserves the right to amend as safeguard the rights of members or associate members or affiliates in any way trade or effect the services, logos, insignia or other equipment used or display them in the Portal which has been linked through this Portal.

Links to this Portal from other Portals

Other than the items below, links to this Portal are prohibited. Link to Home Page: You may connect to this Portal via LUAS notice in writing. Hyper - link to the internal page of this Portal: You must first submit a detailed request and security permission from LUAS. LUAS reserves the right to impose conditions upon granting hyper-links to this Portal or any content. Your link and 'framing' to this Portal or any content thereof will be deemed your acceptance and agreement to all of these terms. You further agree and accept that your continued access to and use of the terms (as amended or modified from time to time) will be deemed your acceptance of any changes, modifications, cancellations or additions to these terms. LUAS reserves the right to cancel any link and LUAS is not responsible for any content obtained from other Portals linked to or from this Portal.

Disclaimer for online sites (social media and official sites) that use the LUAS name or similar.

Lembaga Urus Air Selangor (LUAS) denies and is not responsible for any statements, comments or opinions expressed by the author using LUAS sources or otherwise. It becomes the responsibility of the author entirely, and does not necessarily imply the views of LUAS himself. LUAS is also not responsible for the content or functionality of any resources not owned by LUAS.

Order of Law

The terms and conditions of this Portal are governed by and construed in accordance with the laws of Malaysia.

TERMS & CONDITIONS

Below are the terms of use of the website as well as your rights and obligations while accessing and/or using the services on this website.
If you access this website, it is an acknowledgment and agreement that you are bound by these terms and hereby, an agreement is formed between you as a customer, and us, for access and/or use of this website.

These terms will supersede any prior terms you accept or access through this website. Your subsequent use and/or access to this service will be deemed acceptance of these terms.

Limitation of Liability

You expressly understand and agree that we are not liable for any form of loss, direct or indirect, related or specific, consequential or exemplary, including but not limited to loss in the form of loss of profit, trust or other intangible loss as a result of :

• Use of or inability to use this service
• Cost of procurement of replacement goods and services following the purchase of any goods, data, information or services or messages received or transactions made through or from this website,
• Unauthorized access or changes in your transmissions or data
• Third party statements or actions on this website; or
• Other matters relating to this site.

Links

We may provide links to other websites. Such websites are owned and operated by third parties and therefore, we have no control over such sites and resources. You acknowledge and agree that we are not responsible for such external sites and resources and do not endorse or are not responsible for any content, advertisements, products or other materials provided on such sites and resources. You further acknowledge and agree that we are not responsible, directly or indirectly, for any damage or loss caused by or believed to be caused by or associated with your use of or reliance on the content, goods or services provided on or through such sites or resources. .

Termination

We may terminate your access to any part of the service or the entire service and any related services at any time, with or without cause, with or without notice, and with immediate effect. We may also terminate or suspend your inactive account, that is, defined as failure to use the website services through that account for a specified period. You agree that we shall not be liable to you or any third party for the termination of access to the service.

Changes to the Terms of Service

We reserve the right to make changes, modifications, cancellations or additions to these terms at any time with prior notice. However, in an emergency or for the sake of maintaining the security of the website or in circumstances beyond our control, where we find it necessary to change, modify, cancel or add to these terms, it will do so without prior notice to you. It is agreed that you will access and review these terms from time to time to find out any recent changes, modifications, cancellations or additions. You further agree and accept that your continued access to and use of the terms (as amended or modified from time to time) will be deemed your acceptance of any changes, modifications, cancellations or additions to these terms.

Modifications to the Services
We reserve the right to modify or terminate the service (or part of the service) either temporarily or permanently at any time with or without notice. You agree that we shall not be liable to you or any third party for any modification, suspension or termination of its services.

General

The titles used under these terms are for reference only and should not be taken into account in the interpretation of these terms.

If any provision of these conditions is unlawful or invalid under current or future law or regulations, such provision shall be disregarded and these conditions shall be construed as if such provision were invalid. does not exist and these conditions together with other provisions shall be in full force and effect without being affected by any unlawful or invalid provisions.

Your Privacy

This page describes a privacy policy that covers the use and protection of information submitted by visitors. If you make a transaction or send an email that contains personal information, this information may be shared with other public sector agencies to help provide more effective and efficient services. For example, to resolve or record a complaint, the necessary information is channeled to other government agencies.

Personal data

Visitors may be required to submit personal information such as name and email address for use of the services on this website. Such services are like sending notices via email, website feedback or idea/application suggestions. Any personal information submitted to this website will not be disclosed unless permitted by law.

Information Collected

No personal information of yours is stored while you browse this website except for information that you decide to submit via publication order, email delivery or subscription to email services on this website.

This website only shares your information with other government agencies if your question is related to that agency, or vice versa if necessary. This website does not collect information or create individual profiles for commercial marketing.

Log Information

When you browse this website, we may automatically store the following log information such as the Internet protocol address where you browsed, the date and time, the name of the website where you made the link, the file name or word you searched for, details you clicked on the site, and the browser and operating system you are using.

This log information is used to measure the number of visitors who visited the site and identify system performance or problems. We also use this information to assist in site development, analysis of usage patterns, and to make the site more useful. This website does not share or sell visitor data for advertising, marketing or any commercial purposes.

Use of Cookies

This website generates cookies, which are collected by the website browser to allow it to recognize you for subsequent visits. These cookies do not store your data permanently and they are also not stored on your computer's hard drive. Cookies will be deleted as soon as you close your browser.

Links To Other Websites

This website has links to other websites. This privacy policy applies to this website only. It should be noted that the websites contained in the links may have different privacy policies and visitors are advised to research and understand the privacy policies of each website visited.

Data Protection

The latest technology including data encryption software is used to protect the data submitted and adherence to strict security standards is applied to prevent unauthorized access.

Security Policy

• Visitors wishing to use facilities such as feedback on website updates should register for security purposes to avoid any untoward incidents.
  Visitors are solely responsible for any information provided to this website.
  Visitors should ensure that any files attached together (if any) are free of any bugs (bugs).
  Government websites and private agencies that require a link to this website must obtain the approval of the Administrator of this website.
  Breaking into or attempting to hack this website is strictly prohibited.

Policy Amendments

If there are any changes to the policy, it will be updated on this page. Make sure you always browse the privacy and security policy section to make sure you are always aware of the information stored, the method and when it is used.