Loader
Print
LUAS Dataset

Client Charter

Published at :
Modified at : 2022-03-24
Page Views : 2333
We are committed to provide quality, efficient and perfect service to meet the needs of our customers as follows:
1. Grant of License.
  • Earth Water Abstraction License - 14 working days.
  • Surface Water Abstraction License - 10 working days.
  • Water Diversion License for Electricity Generation - 7 working days.
  • Inland Water Road Navigation License - 5 working days
  • Entry or Release License of Pollutants - 8 working days
2. Written Consent.
  • Resource Alteration Activities (Jetty Construction) - 35 working days.
  • Resource Alteration Activities for New Applications (Other Than Jetty Activities) - 21 working days.
  • Resource Alteration Activities for Renewal Applications (Other Than Jetty Activities) - 14 working days.
3. Voucher Payment.
  • 14 days.
4. Printout of License and Written Permission.
  • Two working days.
5. Complaint Response Period.
  • Acknowledgement of Complaint - 2 working days.
  • Feedback on Action on Complaints - 14 working days

Related Articles

FacebookFollow us on Facebook
TwitterFollow us on Twitter
YoutubeFollow us on Youtube
RSSFollow our RSS Feed
InstagramFollow us on Instagram